Payment & Shipping

PLACING AN ORDER

Please ensure that all shipping details are entered correctly when placing an order. We are not responsible for any failed delivery attempts or refusal of delivery due to incorrect information provided.

 

PAYMENT METHOD

We accept payment through Paypal at the moment. All transactions are secure and encrypted.

 

DOMESTIC SHIPPING (WITHIN INDONESIA)

We currently offer free shipping on all domestics orders in Indonesia. Please allow up to 4 business days for your order to be prepared and shipped from Bali. You will be notified by email once your order has been dispatched.

Domestic orders are fulfilled by JNE, J&T, SiCepat and will take 3-5 business days after dispatch to reach you. Tracking number will be provided after your order is dispatched.

Due to resource and service disruptions, please allow more time for your packages to arrive. We seek your patience and understanding on this. 

 

INTERNATIONAL SHIPPING 

We offer a flat rate shipping fee in USD which is automatically calculated at checkout. Please allow up to 4 business days for your order to be prepared and shipped from Bali. You will be notified by email once your order has been dispatched.

International orders are fulfilled by EMS International Services which will take 3-7 business days or regular service which will take 10-14 business days. Depending on your country, please allow up to 14 days for your package to be delivered. Tracking number will be provided after your order is dispatched.

Due to resource and service disruptions, please allow more time for your packages to arrive. We seek your patience and understanding on this. 

The price of our products does not include taxes or import duties. International customers are responsible for any additional costs imposed by the local government upon delivery to the destination country.

We are not responsible for any lost packages during the transport of products by the delivery courier.

We ship to most countries at the moment. If you do not see yours, reach out to us for a quote.

 

CUSTOMS & IMPORT TAXES

Please note that customs duty and import taxes are not included in the total price displayed at checkout.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Depending on your region, the amount of customs duty and import VAT will be subjected by the country of destination. Please check with your local customs for more information.