Return & Exchange Policy
RETURN POLICY
Please note that all sales are final and non-returnable except if the product arrives damaged, missing or incorrect, you may request for an exchange.
For more information, please read our exchange policy below.
EXCHANGE POLICY
Please note that all sales are final and non-exchangeable except for the following conditions below:
- Damaged
- Missing
- Incorrect Item
At Suma Casa, we take great care to inspect and package our products before they ship. Unfortunately, accidents may happen on the way to you. If your order arrives damaged, missing, or wrong, please snap a picture and reach out to us quickly. We'll help you take the next steps to ensure you're taken care of.
DOMESTIC EXCHANGE
All domestic orders in need of a replacement request are accepted within 5 days of receiving your order.
INTERNATIONAL EXCHANGE
All International orders in need of a replacement request are accepted within 14 days of receiving your order.